The annual Glastonbury ticket scrum is over for another year. Tickets for the 2011 bash sold in just four hours yesterday (eight hours quicker than the previous year) - though if you register here you may still have a chance when cancelled tickets are resold.
The experience no doubt left hundreds of thousands of wannabe Glastonbury-goers nursing RSI from repeatedly clicking 'refresh' all day. At one point, Glastonburyfestivals.co.uk switched to a text-only display in a bid to stop from crashing under the weight of applications.
As ever, there were the usual complaints from irate customers, and the usual apology from the Eavises: "We're very sorry to those of you who didn't get tickets, and acknowledge there were some issues with the website/phoneline due to the sheer volume of people trying to get through."
You've got to sympathise with people who go through this ordeal every year. It's no fun spending an entire Sunday morning with your finger poised over the F5 key, terrified to get up and make a cup of tea in case you miss your chance, fielding texts from irate friends who've entrusted YOU to book their tickets, and will never forgive you if you fail.
It's surely high time organisers upgraded to a new super-server that can cope with demand. It's not like it can possibly come as a surprise to them anymore. And isn't infrastructure like that exactly what the £5 booking fee on each ticket should be invested in?
Then again, why would they go to all that expense, when they know the festival will sell out anyway?
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