Many fans have trouble with the ballot system
To celebrate the launch of their acclaimed new album ‘Tranquility Base Hotel & Casino‘, Alex Turner and co will play the iconic venue in the capital on Thursday June 7 to raise money for the charity War Child.
Fans were invited to enter a ballot system, before receiving a unique code that would enable them to try and purchase tickets. However, a great many of those who entered then received an email where the code was blank.
Those in search of tickets then claim that the website didn’t even request a unique code when they went on sale, making the ballot redundant. Tickets are currently on the secondary ticket website Viagogo for around £700 – despite the band saying that “tickets will be invalid if sold or purchased through non official re-sale partners”.
SeeTickets took to Twitter to apologise for the confusion, while other fans replied with anger at not being able to buy tickets:
NME has approached SeeTickets for a response. Aside from TRNSMT Festival, this will be the band’s only UK show until they return for a full tour in September.
In their initial email to fans, Arctic Monkeys wrote: “All tickets will be named. The lead booker must arrive with their guest and show an ID which matches the name on the ticket. Twickets is the official and only re-sale partner.
“Tickets will be invalid if sold or purchased through non official re-sale partners.”