Fans lose gig tickets and money as firm goes bust

Ticket Tout agency has closed

Thousands of music fans could lose money after the company Ticket Tout went out of business.

Around £1.4 million of fan money is apparently still owed by the agency, after the company said customers would not receive tickets or refunds.

About 6,500 people are affected by the March 6 closure, with claims averaging more than £200.

A statement by joint administrators Lane Bednash and Mark Reynolds of Valentine & Co insolvency practitioners said there was “no possibility of refunds or of providing tickets to consumers who have placed orders with the company due to lack of available funds and the quantum of claims”.

However, people who paid for tickets by credit card can be refunded by their card supplier, administrators suggested.

A special website – Insolvencynoticeboard.co.uk – can provide information to the public, plus there is a helpline for customers on 020 7194 1015, reports BBC News.