Tidal issue statement over possible ‘data breach’

Streaming service responds to claims by a Norwegian newspaper

Tidal have issued a lengthy statement over a “potential data breach”.

The streaming service’s CEO Richard Sanders also said that the company, which is partly owned by Jay-Z, has “engaged an independent, third party cyber-security firm to conduct a review of what happened and help us further protect the security and integrity of our data,” following claims by Norwegian newspaper Dagens Næringsliv, that Tidal had inflated streaming numbers for Beyoncé‘s ‘Lemonade’ album and Kanye West’s ‘The Life Of Pablo’ by hundreds of millions of plays.

According to an investigative report, Dagens Næringsliv obtained a hard drive, that allegedly contained altered streaming data.

But Sanders has a released statement to Pitchfork denying the claims.

The full statement reads: “We reject and deny the claims that have been made by Dagens Næringsliv. Although we do not typically comment on stories we believe to be false, we feel it is important to make sure that our artists, employees, and subscribers know that we are not taking the security and integrity of our data lightly, and we will not back down from our commitment to them.

“When we learned of a potential data breach we immediately, and aggressively, began pursuing multiple avenues available to uncover what occurred. This included reporting it to proper authorities, pursuing legal action, and proactively taking steps to further strengthen our stringent security measures that are already in place.

“Additionally, we have engaged an independent, third party cyber-security firm to conduct a review of what happened and help us further protect the security and integrity of our data. We are proud of the hard work, devotion to our artist driven mission, and tremendous accomplishments of our over one hundred employees in Norway and fifty more in the United States. We look forward to sharing with them, and all of our partners, the results of the review once completed.”

Meanwhile, an unreleased Prince album is set to be released on Tidal next year.