Concert promoters launch website to sell unwanted tickets and eliminate touts

Officialboxoffice.com is safe, secure and supported by promoters

A new website that aims to combat ticket touts has today (February 23) been launched by the Concert Promoters Association (CPA).

Officialboxoffice.com aims to let fans who either no longer want to go to a gig or were unable to buy tickets when they originally went onsale to securely sell and purchase genuine tickets from each other.

The site is live now, and people who want to use it – to sell or buy – are asked to create a user account.

Although the CPA does state that Officialboxoffice.com is an “Initiative to tackle ticket touts”, users can sell their tickets at inflated prices.

A statement from the CPA attacked the government for not taking action against touts, thereby forcing them to take things into their own hands and create Officialboxoffice.com.

“In response to the lack of imminent decisive government action on ticket touts, the CPA today announce that they have set up a site for music fans to purchase tickets confidently if they have been unable to purchase them through primary outlets.”

The statement goes on to assure fans that they will be able to get into gigs even if the seller is not genuine.

“Because the ticket website is run by the concert promoters themselves if a buyer is ever let down by a seller they can ensure that the fan will still either get into the gig or will receive their money back in full.”

The site calls itself “The most reliable service available to music fans in the UK.”

Rob Ballantine, CPA spokesperson said:

“The CPA have campaigned on behalf of music fans to try and get the government to outlaw ticket touting. The government have refused to do this, so the secondary market is here to stay. We are powerless to police this as it is rife with fraud and week-after-week fans are being ripped off by purchasing fraudulent tickets. We are therefore launching a site that will have the most robust system possible to minimise the chance of fans buying non-existent or misrepresented tickets.”

Ballantine added that the site is not looking to make money (the CPA is a not for profit association).

“This is not a vanity project or us exploiting the secondary market,” he said. “We are highlighting to fans to be very suspicious of any secondary site other than Officialboxoffice.com as it makes no sense for a tout to use any other site unless they have something to hide.”

The move echoes NME‘s ongoing Stamp Out The Touts campaign which has highlighted the issue for fans, the music industry and the government over the last three years.