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Festival scam ticket situation 'far better' than last summer

Event chiefs and police claim crackdown has had positive effect

UK festival chiefs and police are claiming that their crackdowns on scam festival ticket sellers have resulted in fewer fans being conned this summer compared to last.

Last year thousands of would-be festivalgoers were left disappointed when they paid for tickets through unofficial event websites - only to end up with either counterfeit tickets or no tickets at all.

Many of the fans were attempting to buy tickets for last year's Reading And Leeds Festivals and the V Festival - which both take place again later this month.

Police and organisers conducted a crackdown on scam sites, with the Metropolitan Police's Central E-crime Unit successfully closing 11 sites since last September, reports BBC News.

Melvin Benn, head of Festival Republic, which organises the Reading And Leeds Festivals, said: "The main culprits do appear to have been closed down by the police."

Benn explained that last year around 5,000 fans were turned away from the events because their tickets were not valid.

DCI Charlie McMurdie of the Central E-crime Unit confirmed that the crackdown was the result of thousands of complaints from fans being noted. "Our activity has been in order to prevent the public becoming victims of crime, and make the internet a safe place to trade online for the UK," he said.

Reg Walker, an anti-counterfeiting expert who advises organisers of many UK festivals, noted the change, and said the situation was "far better".

He explained: "This year, everyone's come together to address the issue for the first time ever - the promoters, the police etc. We're managing to get down the scam sites much faster than ever before, and the criminal infrastructure is being dismantled."

 

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Comments (6)

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btschonewald 

Aug 17, 2009

This is absolutely ridiculous. Festival-goers are being scammed as badly as before, the only difference being that the ticket companies themselves are enabling it. I wanted an early day pass for Leeds Fest this year, and after hunting high and low I ended up on the website of Seatwave or some other ticket site... They let the sellers name their price, so rather than pay the £20 you'd expect for an early day pass plus the obligatory - and massive - booking fee and the postage, the sellers could ask for anything. The cheapest was £30, and then with commission from the ticketseller, and the postage -£7? My left bollock - it counted up to a little under £50. The ticket websites aren't fixing the rot, they're commandeering it and enabling it, and the people who suffer are normal music lovers. Until acts take selling their tickets into their own hands or other drastic action is taken, WE are going to continue getting ripped off, and these press releases might look great, but it's just bullshit.

MartynDavenport 

Aug 17, 2009

damn hypocrites, FR themselves endorsed one of the tout sites last year. Just because it's "official" doesn't make it any less of a rip off

rockgeek 

Aug 17, 2009

It's simply made all touts go to the authorised reseller sites and put everyone else in a worse situation.It's got much much worse, not better. All these official reseller sites encourage touting with with festival promoters endorsing them; it's nothing short of festival promoters encouraging touting

placeboi 

Aug 17, 2009

They're not being scammed as badly as before. Yes they're paying over-the-odds, and that's their decision, but there are no longer so many people recieving fake tickets. Sure the big companies are cashing in on the touting business now, but at least with them you're guaranteed to get a genuine ticket. We won't see any changes to this practice unless ticket touting is outlawed, and even then this won't affect the illegit touts and the number of people being scammed will increase. If I was in a dire situation I'd rather buy off seatwave than ebay, but usually the best thing to do is just buy the tickets when they come onsale instead of faffing about!

mart_cfc 

Aug 17, 2009

...So they stopped idiots buying from blatantly dodgy websites, well done. That was their own fault to start with. However as mentioned above, touts are being given official websites to rip fans off through! I don't care if it's '100% trustproof', tickets are still being bought entirely to be sold on seatwave etc, at highly inflated prices, with the ticket websites having a nice little cut, benefiting off touting!Any decent festival would take up a proper anti-tout system like Glastonbury. All tickets sold go to fans, at face value. Practically none will be sold on, unless people want to take a risk with a random persons photo. But all festival republic care about is selling out their shit fests in an hour, doesn't matter who to and how much they get sold on for.Fucking cash fest.

Moz_1983 

Aug 17, 2009

without wanting to sound like a keyboard warrior, I would like to request that Melvin Benn shut the hell up and stop glossing over the facts. With Viagogo becoming Reading Festival's official partner, all they've done is legitimise ticket touting. Yes, they may be ensuring people actually get their tickets, but at a colossal mark-up price which is often 300/400% than the original price. And with Ticketmaster and seetickets respectfully setting up their own re-selling websites, the problem will only get worse.

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The Heavenly Planet Festival has been cancelled. The free event, which was due to take place this July, has been called off due to "the current economic climate". "It is with regret that we make this announcement to cancel our new festival Heavenly Planet which was due to take place in Reading in July," said Melvin Benn of organisers Festival Republic. "The worsening economic crisis and circumstances beyond our control have been major factors in the final decision."

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