Zavvi suspends online trading and cancels customer orders

Customers could potentially be left without gifts in time for Christmas

Zavvi suspends online trading and cancels customer orders
Entertainment chain Zavvi has been forced to suspend online trading for CDs, DVDs and games as a result of Woolworths going into administration last week (November 26).

Woolworths' entertainment distributer, Entertainment UK, was also forced into administration. While Zavvi is not part of either company, its main supplier of CDs, DVDs and games is Entertainment UK.

A statement on Zavvi's website said: "Regretfully, at this time we are unable to fully guarantee the supply of DVD, music and games products to our customers (books remain unaffected). As you, our customers, remain our primary concern, particularly in the run-up to Christmas, we have decided to suspend taking orders for these products."

The statement also warned that customers who have placed orders but not received their products are likely to have their transactions cancelled and money refunded.

It says: "In addition, to avoid any uncertainty, we will be cancelling existing customer orders where delivery cannot be guaranteed. This will take place in the next few days and you will receive email confirmation if this applies to you."

As NME.COM previously reported, the collapse of Entertainment UK forced UK retailers to employ emergency delivery methods to ensure that new albums by Take That and Britney Spears were on the shelves yesterday (December 1), their day of release.

Read More On This Artist

More News
Florence + The Machine debut three new songs at intimate London show
Travis Barker says Tom DeLonge 'doesn't like punk music' and that it 'was a...
SoundCloud claim to have paid $1 million to artists and labels since August
James Murphy shares 'Only The Stars Above Welcome Me Home' from Noah Baumbach film score
Chris Brown’s girlfriend dumps him via Twitter
Madonna calls Kanye West a 'brilliant madman' and 'beautiful mess'
David Gilmour announces first UK and Europe tour for nine years
Animal Collective to record new music later this year
O2 Priority Tickets for Super Furry Animals and Garbage available now
BBC Radio DJ Nihal criticises "all white" Radio 1 and "all black" 1Xtra
Midweek chart update: Noel Gallagher at Number One with new album 'Chasing Yesterday'
San Cisco's Nick Gardner to miss start of band's tour after shooting himself in the foot
Top festival boss claims Florence + The Machine will only 'do one UK festival this year'
Reading & Leeds boss: 'We can't put a bill together based on gender'
Mark E Smith on lack of working class people in music: 'It's Tony Blair's fault'
Noel Gallagher defends Alex Turner comments: 'His interviews are lacklustre'
Laura Marling: 'I questioned whether being a musician was worthwhile'
Super Furry Animals discuss possibility of new album as they add extra date to reunion tour
Alt-J respond to Noel Gallagher's criticism: 'We've made it'
Noel Gallagher plays new songs and Oasis classics in first leg of UK and Ireland tour
Kanye West and Drake appear in black and white video for Big Sean's 'Blessings' -...
Canadian band Viet Cong have gig axed due to 'offensive' band name

More News

Comments

Please login to add your comment.

Latest Tickets - Booking Now
 
Know Your NME
 

 
NME Store & Framed Prints
Inside NME.COM