For general help with your orders, you can talk to Beaverbrooks customer service by phone from Monday to Friday, 9:00 am to 5:00 pm, on 0800 169 2329. Or for less time sensitive queries, send an email through the online form on their contact us page. Someone will usually get back by the following day except at weekends. To learn more about Beaverbrooks sales or new seasonal collections, try following the store online, or sign up for their mailing list by typing in your email address at the bottom of the website.
At Beaverbrooks, free standard delivery is available on orders over £30. If you’re looking fast delivery, there is next-day delivery and nominated day delivery on purchases of £350 or more. Another option is the Click and Collect service, in which you can shop online and pick-up your order at any Beaverbrooks store or post-office for free.
Yes. Thanks to the Price Promise, get the best price on jewellery and watches at Beaverbrooks. If you find a lower price on the same item at another retailer, they will price match the product. Simply go to the nearest Beaverbrooks store and send in a request to review the item and price.
There is no exclusive Beaverbrooks NHS discount at the moment. To save on your next purchase, join the mailing list to receive the latest deals plus a birthday discount. You can also shop the sales section all year-round to find diamonds, jewellery, and watches for a reduced price.