National Express apologise for sending woman to Stratford-upon-Avon for Wireless Festival

Festival actually took place at Queen Elizabeth Park in Stratford, London

National Express have been forced to apologise after accidentally sending a woman to Stratford-upon-Avon instead of Stratford, London for this year’s Wireless Festival.

The event, which this year took place between July 11-13 at Queen Elizabeth Park in the grounds of the Olympic arena in Stratford, London, saw performances from Jay Z and Justin Timberlake. However, Amanda Neale from Bristol missed the event when she was directed to get on a coach going to Stratford-upon-Avon, some 107 miles away from the site of the actual festival. National Express has since apologised for the mix-up and refunded the cost of the festival tickets, which Neal received as a 28th birthday gift.

According to Neale, her and her friends realised they were heading the wrong way shortly after leaving Victoria Station in London, having arrived there from her Bristol home earlier in the morning. Explaining the course of her disastrous day, Neal told The Mirror: “We woke up at 10am when we should have been at ­Stratford at 9.30am. The driver’s only response was, ‘Why did you get on the wrong coach?'”

The women got off the coach at Coventry and made their way back to Wireless but the festival had ended by the time they got to the site.

A spokesman for National Express said: “We are sorry that this customer’s journey did not go as planned. While our staff make every effort to ensure customers board the correct service, we would like to remind customers to check the coach destination boards before boarding to avoid any mistake.”

Wireless Festival saw headline performances by Jay Z and Justin Timberlake with the pair joining together for the first ever Legends Of The Summer performance. Elsewhere, there were performances from Kendrick Lamar, A$AP Rocky, Emeli Sandé, Rita Ora, Trey Songz, Snoop Dogg, Frank Ocean, Katy B, Calvin Harris and Tinie Tempah among many other across the weekend.

Rihanna joined Jay Z and Justin Timberlake’s epic two-hour plus Legends Of The Summer show on the third and final night of Wireless which saw the pair perform their new joint show together for the first time.