Ubisoft apologises for ‘Rainbow Six Siege’ confusion with free packs

The good, the bad and the ugly pack charm

After some confusion around the reward for an event challenge in Rainbow Six Siege, Ubisoft has dished out a free Showdown pack for all players who log in this week.

Rainbow Six Siege players will be able to grab one free Showdown pack this week after the community was left confused over the appearance of a specific reward in the event.

As spotted by PCGamesN, confusion arose from the ‘new sheriff in town’ challenge, which asked players to get ten kills in the Showdown mode. The reward for this task looked identical to a Showdown pack. However, it turns out that it’s actually a Showdown pack-themed weapon charm.


This led to players waiting for Showdown packs to appear, assuming there had been a bug with the reward. Understandably, players flooded the Rainbow Six Siege subreddit asking where their Showdown pack was. Regarding the issue, Ubisoft said:

“Due to confusion regarding the Showdown Challenge and to thank you for a rip roarin’ return to Fort Truth, we will be granting players a free Showdown Pack later this week!”

Players who wish to qualify for a free pack must log in before 6PM BST today (September 28).

Earlier in the month, Ubisoft fixed a “ghost player” bug in Rainbow Six Siege. This resulted in players being matched into games with a brand new account – and as this account didn’t exist, they could not be kicked from games.

Ubisoft has also clarified that it “will not tolerate bad actors disrupting and degrading the play experience” of Rainbow Six Siege, stating that it will be cracking down on AFK players within the game.


In other news, here’s everything you need to know about the upcoming Genshin Impact anniversary event, which starts today (September 28).

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