Boardmasters 2019 have given an update on how fans can claim refunds after it was cancelled last night (August 6) due to bad weather conditions.
The four-day music and surfing festival, which was to be held in Cornwall, was meant to kick off Wednesday (August 7) and conclude on Sunday (August 11). But the organisers were forced to pull the plug on the festival, citing “severe weather conditions, specifically high winds”, they said in a press statement.
“Following full consultation with all of the relevant authorities, including independent safety advisors, Devon and Cornwall Police, emergency services and the Met Office, a final decision was made this evening,” the statement read. “The safety of you, the fans and attendees, as well as performers and crew comes first, and the potential risk is too severe for the event to go ahead at this time.”
Organisers initially advised festival ticket holders to follow the Boardmasters social media pages and website for further details on refunds. Read its full statement below:
Boardmasters 2019 is cancelled. Please read the statement. pic.twitter.com/LCutdaZphX
— Boardmasters (@boardmasters) August 6, 2019
But they have now posted a further update which you can view below, which reads: “We can confirm anyone who purchased tickets via the Boardmasters website and official tickets sellers will receive a refund in full for the face value of their ticket. More information regarding how to claim your refund will be released as soon as possible via Boardmasters social media channels.”
Update for our festivalgoers: pic.twitter.com/40p8Zdk6Vv
— Boardmasters (@boardmasters) August 7, 2019
In an Instagram story posted earlier today, Foals said they were “gutted” by the news.