Fans slam Citadel Festival after “abysmal” organisation causes huge queues and leaves people stranded in London

Tame Impala headlined yesterday's one-day event, but long waiting times to exit the festival site forced many to miss trains

Numerous festivalgoers have criticised Citadel Festival after huge queues to leave the site last night saw many fans miss their trains and the last tube – with some even claiming that they were left stranded in London until 5am this morning as a result.

Citadel took place in Gunnersbury Park yesterday (July 15), with Tame Impala headlining. The event followed on from Lovebox Festival, which took place on the same site on Friday and Saturday.

Following the conclusion of Tame Impala’s set at 10:20pm, attendees flocked to the exits – but numerous reports from those who left the festival at this time have claimed that Citadel’s queuing system was ineffective, prompting a huge backlog of people who were attempting to leave the site at the same time.

Much of the queuing continued after festivalgoers managed to finally leave the festival site, with massive crowds of people reported to be queuing for the last tubes of the night at the nearby Acton Town tube station.

Testimonies from fans who attended Citadel have shed light on what it was like leaving the festival after its curfew, with one punter likening the experience to being treated like “cattle”.

Another attendee said that she and her partner were “trapped” on the streets of London until 5am after they missed the last train home (despite leaving the festival early), while another review blasted the festival’s organisation as “shambolic”.

Citadel issued a statement this afternoon (July 16) in which they “sincerely apologised” for the problems faced by their customers – see that below:

Other acts who performed at Citadel yesterday included The Horrors, Chvrches and Fat White Family.