A woman was charged £2,600 for a Neil Diamond album after downloading the singer’s ‘Best Of’ collection while on holiday in South Africa.
Katie Bryan, a maths teacher from Lighthorne, South Warwickshire, downloaded the £8.99 album unaware of the incurred roaming charges from mobile phone company Orange.
Bryan told Contactmusic: “It was a lunchtime get-together with my boyfriend’s family at a house where we were staying near the Kruger National Park. I’d had a bit of wine… but not too much. People were playing music through their iPads or on phones through an iPod dock. Someone had put on the Traveling Wilburys but I just fancied hearing some Neil Diamond. I don’t know why. He’s more my boyfriend’s musical taste and I’m more of a James Blunt fan.”
She continued: “It wasn’t a particular song that I wanted to hear. I’m really not that big a Neil Diamond fan. And I’d already got his Essential Neil Diamond CD at home, in my car.”
Orange agreed to lower the cost of the phone blll to £400, however Bryan said: “I think Orange are preying on people who make a mistake while abroad. Why such a massive difference in cost? In England you would just pay the album price.”
She concluded: “I also feel it is morally wrong to be expected to pay this sort of money for a Neil Diamond album.”