Noel Gallagher has issued a warning after a number of fans were refused entry to his UK tour shows after purchasing tickets from secondary ticket sites.
For his current run of dates, fans attending the former Oasis star’s arena shows with the High Flying Birds are required to bring photo ID – with a name matching the one printed on the ticket from the individual who purchased it. This has left many fans in the cold after buying them from touts.
“It was supposed to be a good night for me and my friend and it was nearly a disaster,” Lisa Stars from Kincorth told the Press And Journal after having her Viagogo tickets refused when attempting to attend Gallagher’s Aberdeen gig earlier this week. “It was quite embarrassing as people were watching us.”
After paying £186 for a pair of tickets (nearly double the £49.50 face value), Miss Stars said that the secondary ticket company had awarded her some compensation after venue staff advised her to buy another two new tickets from the box office.
“Viagogo has given us a full refund and sent us compensation but it was vouchers to buy another ticket from them,” she said. “We are never lining their pockets again.”
“Fans attending Noel Gallagher’s High Flying Birds UK Arena tour dates are reminded that there will be strict photo ID checks on all tickets to get in to the show,” a Gallagher spokesman said in a message to fans this week.
“To try to ensure fans had the best chance to get tickets for this show and to prevent their resale at inflated prices by ticket touts the ticket purchaser’s name is printed on all tickets. If it’s your name printed on the tickets you must bring matching photo ID and make sure that all your ‘guests’ (accompanying ticket holders) arrive with you at the same time. They will not be let in without you. Also please make sure you and your guests are aware of the show’s age restrictions and bring ID proving age if necessary.”
They added: “If for any reason you are unable to attend the only place that tickets can be transferred to another name is via “Twickets“. Other than this tickets are strictly not transferable.”
NME has approached Viagogo for a response.
Similar headlines emerged last year when hundreds of ticketholders were denied entry to a Foo Fighters gig at The O2 for failing to present a photo ID which matched their booking.
“Foo Fighters, SJM and The O2 are frustrated and saddened that despite their best efforts tickets for last night’s show at the O2 fell into the hands of unscrupulous secondary ticket agencies,” said the band in a statement. “Unfortunately, this meant a small number of fans purchasing bogus tickets from these unscrupulous outlets did not get into the sold out show.
“Foo Fighters, The O2 and SJM strongly advise and sincerely hope that in the future ALL fans buy tickets only from legitimate sites to ensure they are not defrauded out of their hard earned money.”
Earlier this year, the government introduced new legislation to prevent secondary ticketing sites from buying tickets in bulk using automated ‘bots’ – while Google now requires all websites to make clear that they are second hand tickets sellers in their advertising after being forced to carry a disclaimer.
Asked if the Government would ever consider a ban on tickets being sold above a certain percentage of their original value,Minister For Digital MP Matt Hancock said told NME: “We don’t rule anything out, but there are advantages to fans being able to sell on tickets that they don’t want. Venues can choose not to allow re-sale above face value, and some do. As we found in the Waterson Review published last year, fans overwhelmingly want the chance to re-sell a ticket if they can’t use them and have a functioning secondary market.
“What we need is a secondary market that is fair – not skewed.”
Noel Gallagher tour dates and tickets
Gallagher’s remaining UK and Ireland tour dates are below. For tickets and information, visit here.
Friday 27 – LONDON SSE Arena, Wembley
Monday 30 – NOTTINGHAM Motorpoint Arena Nottingham
Tuesday 1 – BIRMINGHAM Arena Birmingham
Thursday 3 – NEWCASTLE UPON TYNE Metro Radio Arena
Friday 4 – MANCHESTER Arena
Saturday 5 – ABERDEEN Cafe Drummonds
Sunday 6 – CARDIFF Motorpoint Arena Cardiff
Monday 7 – LEEDS first direct Arena
Wednesday 9 – BELFAST SSE Arena Belfast
Thursday 10 – DUBLIN 3Arena
Sunday 27 – WARRINGTON Victoria Park
Friday 15 – WOODSTOCK Blenheim Palace
Friday 6 – SCARBOROUGH Scarborough Open Air Theatre
Saturday 7 – LONDON Old Royal Naval College
Thursday 19 – EDINBURGH Edinburgh Castle Esplanade
Saturday 1 – BRISTOL Clifton Downs