The band were playing a set at the King’s Cross venue as part of the Face Down club night, and alleged in a statement that after the show a bouncer at the venue was “verbally aggressive” towards the band’s female tour manager, leading vocalist and guitarist Matlock to have to “step in”.
They wrote on Twitter: “After this, in a completely overzealous and unnecessary use of force, three bouncers then dragged Sam into the backstage toilets, where two of them slammed his head against the toilet seat and held his head in the toilet bowl while the third bouncer held the door closed with his foot.
“At this point, luckily, another member of our touring party was able to intervene and remove Sam from the situation,” the message continued.
The band also shared a photo showing Matlock with scars on his back and upper arms.
Regarding the events on Friday night. pic.twitter.com/cL7aYWfI64
— 𝐖𝐀𝐑𝐆𝐀𝐒𝐌 (@thisiswargasmuk) November 7, 2021
The venue said that they were “aware of the allegations” following the incident and were “conducting a full scale investigation with our security provider, Saber Security.”
Now, the venue has issued a lengthy statement saying that two of the bouncers allegedly involved had been dismissed after a “full-scale” investigation.
The statement said: “Having completed an extensive investigation, a detailed study of CCTV and met with the directors of the security company, the two rogue individuals who carried out the offence were dismissed from working at Scala with immediate effect.”
The venue said it had “backed and actively encouraged” the band to report the matter to the police because “the actions of these two individuals have far-reaching consequences for all of us”.
It also passed on its “sincerest apologies” to those directly affected by the incident. There was no mention of any action taken towards the third bouncer allegedly involved in the incident.
— Scala (@ScalaLondon) November 9, 2021
Following the incident, Face Down also said it was aware of the allegations and “would like to extend our sincere apologies” to the band.
Saber Security also responded to the allegations in a statement.
They said: “We can confirm that Saber Security is currently investigating an incident that occurred on the 5 November at SCALA Nightclub, Kings Cross. We have suspended the services of the security operatives concerned, pending a full and thorough investigation.
“We will be working closely with all agencies and our customer, that includes local authorities and the Security Industry Authority (SIA) to ensure appropriate action is taken quickly to prevent incidents like this from happening again. We welcome any investigation about this incident by the Security Industry Authority (SIA) and police taking place.
“As a company, we take these matters very seriously. We would like the time to investigate the incident in full and ensure moving forward measures are in place to again prevent incidents like this from happening. At present we reserve the right to comment until our investigation is concluded. All we can say at present is that we do not condone any unlawful behaviour.”