Spotify has dismissed reports that user information has been posted online in an alleged breach of security.
TechCrunch reports that “hundreds” of users have seen their email addresses, passwords and other account information appear on the Pastebin website.
“After reaching out to a random sampling of the victims via email, we’ve confirmed that these users’ Spotify accounts were compromised only days ago,” the TechCrunch report adds.
An anonymous user told TechCrunch: “I suspected my account had been hacked last week as I saw ‘recently played’ songs that I’d never listened to, so I changed my password and logged out of all devices”.
Other users reported instances of being kicked out of their accounts and their email addresses being changed without their permission.
However, Spotify has released a statement in response to the reports, saying that the streaming service “[has] not been hacked and our user records are secure”. The statement adds: “We monitor Pastebin and other sites regularly. When we find Spotify credentials, we first verify that they are authentic, and if they are, we immediately notify affected users to change their passwords.”