The agency responds after NME.COM fields complaints from fans who were unable to buy tickets for the European tour...
TICKETMASTER have apologised to U2 fans in Europe over the sale of tickets to their tour.
As previously revealed, the group have just announced dates for their world tour following the release of their 11th album ’How To Dismantle An Atomic Bomb’ late last year.
The band kick off their Vertigo 2005 world tour in San Diego on March 28 and, following 13 North American shows, begin the European leg of their tour in Brussels on June 10.
Tickets went on pre-sale yesterday to members of the U2.com website, many of whom complained to NME.COM, saying they were unable to buy tickets.
A statement from Ticketmaster reads: “Ticketmaster would like to apologise to those U2 Fan Club members who experienced problems in purchasing tickets via the Ticketmaster website today.
“In order to ensure fans were given priority access to tickets, U2‘s management instructed Ticketmaster to organise a pre-sale for U2 Fan Club members.
“Members were given a six-digit code which, for security reasons,
was enabled for one-time use only. Tickets went on sale at 10am and immediately Ticketmaster experienced an incredibly high level of demand. This resulted in the website, www.ticketmaster.co.uk, offering
a slower than normal service.
“Unfortunately some customers were timed out
of the website and found that when they attempted to continue with their
transaction, the six-digit code was no longer valid.”
The company say that there is “still ticket availability at all UK venues” and they’re “confident that all those affected by the problem will still be able to purchase tickets”.
U2‘s five British and Irish dates start at the City of Manchester Stadium on June 14.
The European dates are:
Brussels King Baudouin Stadium (June 10)
Gelsenkirchen Schalke Stadium (12)
Manchester City of Manchester Stadium (14)
London Twickenham Stadium (18)
Glasgow Hampden Park (21)
Dublin Croke Park (24)
Cardiff Millennium Stadium (29)
Vienna Ernst Happel Stadium (2 July)
Katowice Slaski Stadium (5)
Berlin Olympic Stadium (7)
Paris Stade de France (9)
Zurich Letzigrund Stadium (11)
Amsterdam Arena (13)
Milan San Siro (19);
Rome Olympic Stadium (23)
Oslo Vallehovin Stadium (27)
Gothenburg Ullevi Stadium (29)
Copenhagen Parken (31)
Munich Olympic Stadium (3 August)
Nice Parc des Sports Charles Ehrmann (5)
Barcelona Camp Nou (7)
San Sebastian Anoeta Stadium (9)
Madrid Estadio Vicente Calderon (11)
Lisbon Alvalade (14)
Tickets go on sale to the general public at 9am Friday, January 28. For availability, [url=]click here or call the NME Ticketline on 0870 1 663 663.